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SESTEK Natural Dialog is the body of products that helps you build fast, reliable, and automated customer service structure through alternative distribution channels like speech enabled IVRs or chatbots. SESTEK’s Speech Enabled IVR solution integrates with IVRs to allow companies to replace IVR menus with simple verbal requests by customers, such as “I want to upgrade my account” or “I want to know my credit card balance.”

Related Products: Conversational IVR 1 (NLP+SR)