Views:

Each license type is calculated daily. The license types are:

- Active Agent Count (The total number of agents which received call in the contact center)

- Seat Count (The total number of seats which received call in the contact center.)

- Concurrent Call Count (The number of concurrent calls- It’s only valid if you have Sestek Call Recorder product)

Related Products: Call Recorder

Hotline numbers

Europe&Middle East: +90 212 286 25 44  / US&Canada: +1 312 448 60 80