Yes. In Recognition List repor, there are 10 additional field which can be customized. If the client send the parameter for the filed, values can be reported and filtered from Recoginiton List. |
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Keywords: Speech Enabled IVR, Virtual Assistant, Chatbot
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Chatbot 2 (NLP+Orhestrator), Conversational IVR 1 (NLP+SR), Virtual Assistant 2 (SR+TTS+NLP+Orchestrator)